SREE GUPTA BHAVAN

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Shipping policy

Last updated: 24 september 2024

This website is operated by Sree Gupta Bhavan a trademark by Sree Gupta Bhavan Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Sree Gupta Bhavan

1. Shipping Areas

Pan India Delivery: We provide delivery services across India.

2. Shipping Charges

Standard Shipping: Shipping charges will be calculated based on the order size at checkout.

Free Shipping: Free shipping is available for orders above Rs.1000.00, as specified on our website.

Shipping

Condition

Price

Standard Shipping

Rs.0.00 - Rs.999

Rs. 50 

Free Shipping

Rs.1000.00 and above

Free
3. Delivery Time

Standard Delivery: Orders are typically delivered within 4-7 business days.

Peak Seasons: During festivals and peak seasons such as Indian Government Holidays, Tamil Nadu Government Holidays, and the Hindu Calendar Occasional days delivery may take longer. We appreciate your patience during these times.
4. Order Processing

Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends, holidays, or post 5:00 pm will be processed on the next business day.

Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
5. Delivery Process

Delivery Partner: We partner with reliable courier services to ensure timely delivery.

Delivery Attempts: Our delivery partner will make up to three attempts to deliver the order. If the delivery fails after three attempts, the order will be returned to us, and a reshipment fee may apply.

We do not offer any courier services on Sundays or any Government Holidays.
6. Delivery Issues

Incorrect Address: Ensure that the delivery address is accurate and complete. Sree Gupta Bhavan is not responsible for delays or failures in delivery due to incorrect or incomplete addresses.

Damaged or Lost Packages: If your package is damaged or lost during transit, please contact us immediately at the below information. We will assist in resolving the issue promptly.
7. International Shipping

Currently Unavailable: We do not offer international shipping. Please check back with us in the future for updates on this service.

8. Returns and Refunds for Damaged Goods

Damage Reporting: If you receive a damaged product, please contact us within 24 hours of delivery with a photo of the damaged item and the packaging.

Refunds and Replacements: We will offer a replacement or refund for damaged items based on the severity of the damage.
9. Customer Support
Contact Us: For any shipping-related queries, please reach out to our customer support team at info@sgbpl.in or call us at +91 9962997211.

Support Hours: Our customer support is available Monday to Friday from 9.00 AM to 6.00 PM.

10. Policy Updates

Changes to Policy: Sree Gupta Bhavan reserves the right to update this shipping policy at any time. Any changes will be posted on our website.

Thank you for choosing Sree Gupta Bhavan. We are committed to ensuring a delightful and seamless delivery experience for you!